Here at Litesilo, we believe in our products.
If your Litesilo product has any defect as the result of the materials or workmanship we want to make it right!
Within 30 days of purchase: Return the product to the retailer you purchased it from and they will replace or repair it. Period.
Within 5 years of purchase: Return the product to Litesilo and we will repair or replace it as long as the light is not working because of factory defects. This does not include obvious user wear or extreme damage.
After 5 years of purchase: Return the product to Litesilo and we will repair or replace it. We will assess the fees involved and will let you know once we receive it.
Of course, this warranty does not cover normal wear and tear. IF YOUR LIGHT HAS SIGNIFICANT DAMAGE AND IT IS SENT TO US, WE WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than an Authorized retailer or Litesilo itself. BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 3-4 weeks to get it back to you.
*Accessories such as pocket clips, holsters, and charging cables are not under the 5-year warranty. These are accessories given for free with our products.
Headlamps are currently under a 2-year warranty.
Batteries are currently under a 1-year warranty.